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1-2-1 Training for International Workplace Success
Course Description
Welcome to the “Cross-Cultural Communication and Digital Literacy for International Workplace Success” course! This comprehensive program is specifically designed for individuals from around the world who are planning to work in the United Kingdom or any other culturally diverse environment. In today’s globalized world, effective communication skills and digital literacy are essential for building successful professional relationships and thriving in a multicultural workplace.
What You’ll Learn From This Course
Throughout this course, you will gain valuable insights into cultural differences, learn strategies for effective general communication, explore workplace-specific communication skills, and develop essential digital literacy competencies. By the end of this course, you will be equipped with the knowledge and skills necessary to navigate the intricacies of cross-cultural communication and thrive in your professional endeavors in the UK.
Course Content:
Module 1: Understanding Cultural Differences
– Introduction to Cultural Intelligence (CQ)
– Cultural Dimensions and their Impact on Communication
– Stereotypes, Prejudices, and Cultural Sensitivity
– Non-verbal Communication across Cultures
– Developing Empathy and Cultural Adaptability
Module 2: Effective General Communication
– Active Listening and Effective Speaking Skills
– Verbal and Non-verbal Communication Skills
– Overcoming Language Barriers
– Building Rapport and Trust
– Conflict Resolution and Negotiation Techniques
Module 3: Workplace Communication
– Cultural Etiquette and Professional Conduct in the UK
– Cross-cultural Teamwork and Collaboration
– Leadership and Management Styles in a Multicultural Environment
– Effective Email and Business Writing Skills
– Presentation Skills and Public Speaking in English
Module 4: Digital Literacy for the Modern Workplace
– Introduction to Digital Literacy and its Importance
– Online Communication and Collaboration Tools
– Information Management and Digital Security
– Digital Etiquette and Professional Online Presence
– Leveraging Social Media for Professional Networking
Module 5: Applying Skills in the UK Workplace
– Adapting to the UK Work Culture
– Communicating with British Colleagues and Superiors
– Navigating Workplace Norms and Practices
– Leveraging Digital Tools for Productivity and Efficiency
– Overcoming Challenges and Building a Successful Career in the UK
Throughout the course, you will engage in a variety of learning activities, including readings, case studies, interactive discussions, and practical exercises. Additionally, you will have the opportunity to collaborate with fellow participants from diverse backgrounds, fostering a rich cross-cultural learning experience.
We are excited to embark on this journey with you, and we are confident that this course will empower you with the skills and knowledge necessary to excel in your professional pursuits in the UK. Let’s get started!
Certification
This is not a CPD certified course but you will receive a certificate of completion upon request.