Management Skills Training for New & Experienced Managers
Course Description
This comprehensive management skills training course is designed for both new and experienced managers seeking to enhance their managerial competencies and lead their teams to greater success. Through a combination of theoretical knowledge and practical tools, participants will gain valuable insights into effective management strategies, develop essential leadership skills, and learn how to navigate the challenges of leading diverse teams in today’s dynamic business environment.
Course Content
Module 1: Introduction to Effective Management
– Understanding the role of a manager
– Differentiating between leadership and management
– Exploring the skills and qualities of successful managers
– Setting goals and expectations for the course
Module 2: Communication and Interpersonal Skills
– Effective communication techniques for managers
– Active listening and feedback strategies
– Conflict resolution and negotiation skills
– Building and maintaining strong relationships with team members
Module 3: Team Building and Motivation
– Forming high-performing teams
– Strategies for motivating and engaging employees
– Recognizing and managing different personality types
– Promoting a positive and inclusive work environment
Module 4: Decision-Making and Problem-Solving
– Defining decision-making processes
– Evaluating risks and making informed choices
– Problem-solving techniques for managers
– Overcoming obstacles and adapting to change
Module 5: Performance Management and Feedback
– Setting clear performance expectations
– Implementing effective performance appraisal systems
– Providing constructive feedback and coaching
– Goal setting and performance improvement strategies
Module 6: Time and Stress Management
– Prioritizing tasks and managing deadlines
– Techniques for effective time management
– Stress management and self-care for managers
– Strategies for enhancing work-life balance
Module 7: Change Management
– Understanding the dynamics of organizational change
– Leading and managing change initiatives
– Overcoming resistance to change
– Strategies for championing change within a team
Module 8: Ethical and Legal Considerations
– Ethical decision-making in management
– Understanding legal obligations and responsibilities
– Promoting ethical behavior within the team and organization
– Handling ethical dilemmas and conflicts of interest
Module 9: Strategic Thinking and Planning
– Developing a strategic mindset as a manager
– Analyzing business trends and opportunities
– Setting SMART goals and creating action plans
– Monitoring progress and adapting strategies
Module 10: Career Development and Continuous Learning
– Assessing personal strengths and areas for growth
– Creating a personal development plan
– Seeking professional growth opportunities
– Embracing a lifelong learning mindset
By the end of this course, participants will have acquired a solid foundation in various essential management skills and gained the confidence to tackle the complex challenges that come with leading a team. With practical exercises, case studies, and interactive discussions, this course guarantees a valuable learning experience for both new and experienced managers alike.
Certification
This is not a CPD certified course but a certificate of completion will be provided on request.